These Terms of Service (the Terms) govern your access to and use of the Lumen website at lumeneditor.com (the Site) and your purchase and use of a licence to the Lumen software development kit (the Software or SDK). Please read them carefully. By using the Site, or by buying or using a Lumen licence, you agree to these Terms. If you do not agree, please do not use the Site or the Software.
1. Who we are
Lumen Creative is the trading name of a sole trader business established in the United Kingdom (we, us, our). You can reach us at contact@lumeneditor.com or by post at 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, United Kingdom.
2. Consumers and businesses
You may use the Site and buy a licence whether you are a consumer or a business. A consumer means an individual acting wholly or mainly outside their trade, business, craft or profession. Some parts of these Terms apply only to consumers and are marked as such. Nothing in these Terms affects the statutory rights you have as a consumer that cannot be excluded or limited by law.
3. The licence we grant
Lumen is licensed, not sold. Subject to these Terms and to payment of any applicable fee, we grant you a non-exclusive, non-transferable, non-sublicensable licence to use the Software to build and operate the application(s) covered by your tier, for the duration of your licence term. The tiers, what each one covers and the current prices are provided to you before purchase and confirmed at checkout.
- Free / Dev tier. Provided free of charge for local development, evaluation and non-production use, with a development-mode badge and community support. It is provided on an ‘as is’ basis to the fullest extent the law allows.
- Paid licences. Licensed per production application, with unlimited developers, and include product updates released during your active term.
4. What you may not do
You agree not to, and not to allow anyone else to:
- redistribute, resell, rent, lease, sublicense or otherwise make the Software available to third parties as a standalone product, library or SDK, except as your licence expressly permits;
- remove, obscure or alter any proprietary or copyright notices in the Software;
- reverse engineer, decompile or disassemble the Software, except to the extent this restriction is prohibited by applicable law;
- use the Software unlawfully, or to infringe the rights of others or to build anything that does so; or
- breach the terms of any third-party or open-source components supplied with the Software.
5. Intellectual property
The Software, the Site and all related intellectual property rights are owned by us or our licensors. These Terms grant you a licence only and do not transfer any ownership. We reserve all rights not expressly granted to you.
6. Orders, payment and our Merchant of Record
Our checkout and payments are handled by our Merchant of Record, Paddle.com Market Ltd (Paddle). When you buy a licence, Paddle is the seller/merchant of record for that transaction, and your purchase is also subject to Paddle’s Buyer Terms. Paddle collects payment, charges and remits any applicable taxes (such as UK VAT), and issues invoices and refunds on our behalf. Prices are provided to you before purchase and confirmed at checkout.
7. Term, renewal and cancellation
Paid licences are sold as an annual subscription that renews automatically at the end of each term unless cancelled, so your licence and updates continue without interruption. You can cancel future renewals at any time using the link in your Paddle receipt or by emailing us; cancelling stops the next renewal and takes effect at the end of your current term. We will give you reasonable notice of any change to your renewal price before it takes effect.
8. Refunds
Paid licences are covered by our Refund Policy, which includes a 30-day money-back guarantee and, where you are a consumer, your statutory cancellation and refund rights. Please see the Refund Policy for full details.
9. Your rights if the Software is faulty (consumers)
If you are a consumer, the Software is digital content supplied under the Consumer Rights Act 2015. This means it must be of satisfactory quality, fit for purpose and as described. If it is not, you may be entitled to a repair or replacement and, where that does not resolve the problem, to a price reduction or refund. Nothing in these Terms excludes or limits these rights.
10. Disclaimers
Except as expressly stated in these Terms, and except for any rights you have as a consumer that cannot be excluded by law, the Software and the Site are provided on an ‘as is’ and ‘as available’ basis. We do not warrant that they will be uninterrupted or error-free, or that they will be compatible with every device, browser or environment.
11. Our liability to you
Nothing in these Terms limits or excludes our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation; or
- any other liability that cannot be limited or excluded under applicable law (including, for consumers, our obligations under the Consumer Rights Act 2015).
Subject to the above:
- If you are a business, we exclude all implied terms, conditions and warranties to the fullest extent permitted by law; we are not liable for loss of profits, revenue, business, goodwill, data or anticipated savings, or for any indirect or consequential loss; and our total liability arising out of or in connection with the Software and these Terms is limited to the fees you paid for the relevant licence in the 12 months before the event giving rise to the claim.
- If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. We do not exclude any liability that the law does not allow us to exclude.
12. Suspension and termination
We may suspend or end your licence if you materially breach these Terms (including the restrictions in section 4) and, where the breach can be put right, you fail to do so within a reasonable time of us asking. When your licence ends you must stop using the Software. Termination does not affect your statutory rights or any refund due to you.
13. Changes to these Terms
We may update these Terms from time to time. The version in force is the one published on the Site, with the ‘last updated’ date shown above. Material changes will not apply retrospectively to a licence term you have already paid for.
14. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales. You and we both agree to the exclusive jurisdiction of the courts of England and Wales, except that if you are a consumer resident elsewhere in the United Kingdom you may also bring proceedings in your home nation.
15. Contact us
If you have a question or complaint about these Terms, please contact us first at contact@lumeneditor.com and we will do our best to resolve it.